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[ CourseMega com ] Linkedin - Predictive Customer Analytics (2022)
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01 - Introduction
01 - The Power of Predictive Analytics.mp4
01 - The Power of Predictive Analytics.srt
02 - Expectations and course organization.mp4
02 - Expectations and course organization.srt
03 - How to use the exercise files.mp4
03 - How to use the exercise files.srt
02 - 1. Customer Analytics Overview
01 - The importance of customer analytics.mp4
01 - The importance of customer analytics.srt
02 - The customer lifecycle.mp4
02 - The customer lifecycle.srt
03 - Apply analytics to the customer lifecycle.mp4
03 - Apply analytics to the customer lifecycle.srt
04 - Sources of customer data.mp4
04 - Sources of customer data.srt
05 - The customer analytics process.mp4
05 - The customer analytics process.srt
06 - Use case Online computer store.mp4
06 - Use case Online computer store.srt
03 - 2. Will You Become My Customer
01 - The customer acquisition process.mp4
01 - The customer acquisition process.srt
02 - Find high propensity prospects.mp4
02 - Find high propensity prospects.srt
03 - Recommend best channel for contact.mp4
03 - Recommend best channel for contact.srt
04 - Offer chat based on visitor propensity.mp4
04 - Offer chat based on visitor propensity.srt
05 - Use case Determine customer propensity.mp4
05 - Use case Determine customer propensity.srt
04 - 3. What Else Are You Interested In
01 - Upselling and cross-selling.mp4
01 - Upselling and cross-selling.srt
02 - Find items bought together.mp4
02 - Find items bought together.srt
03 - Create customer group preferences.mp4
03 - Create customer group preferences.srt
04 - User-item affinity and recommendations.mp4
04 - User-item affinity and recommendations.srt
05 - Use case Recommend items.mp4
05 - Use case Recommend items.srt
05 - 4. How Much Is Your Future Business Worth
01 - Generate customer loyalty.mp4
01 - Generate customer loyalty.srt
02 - Create customer value classes.mp4
02 - Create customer value classes.srt
03 - Discover response patterns.mp4
03 - Discover response patterns.srt
04 - Predict customer lifetime value.mp4
04 - Predict customer lifetime value.srt
05 - Use case Predict CLV.mp4
05 - Use case Predict CLV.srt
06 - 5. Are You Happy with Me
01 - Improve customer satisfaction.mp4
01 - Improve customer satisfaction.srt
02 - Predict intent of contact.mp4
02 - Predict intent of contact.srt
03 - Find unsatisfied customers.mp4
03 - Find unsatisfied customers.srt
04 - Group problem types.mp4
04 - Group problem types.srt
05 - Use case Group problem types.mp4
05 - Use case Group problem types.srt
07 - 6. Will You Leave Me
01 - Prevent customer attrition.mp4
01 - Prevent customer attrition.srt
02 - Predict customers who might leave.mp4
02 - Predict customers who might leave.srt
03 - Find incentives.mp4
03 - Find incentives.srt
04 - Discover customer attrition patterns.mp4
04 - Discover customer attrition patterns.srt
05 - Use case Customer patterns.mp4
05 - Use case Customer patterns.srt
08 - 7. Best Practices
01 - Devise customer analytics processes.mp4
01 - Devise customer analytics processes.srt
02 - Choose the right data.mp4
02 - Choose the right data.srt
03 - Design data processing pipelines.mp4
03 - Design data processing pipelines.srt
04 - Implement continuous improvement.mp4
04 - Implement continuous improvement.srt
09 - Conclusion
01 - Next steps and additional resources.mp4
01 - Next steps and additional resources.srt
Bonus Resources.txt
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